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 Complete Features List
Features Benefit Description
Dedicated Phone # Dedicated phone number which can be printed on business cards, letterheads, stationery, website, promotional and advertising material.
On-call Customer Service Professionally trained multilingual customer service agents to answer your calls in your company name. You will be notified of the call details promptly via email after each call.
24/7 IVR Customizable IVR (Interactive Voice Response) system provides automated self-service to inbound callers through phone keypad. This will make routine services and inquiries available to your customers 24x7.
24/7 Voicemail System Availability of 24x7 VoiceMail service whenever you are unreachable or unable to answer your calls. Easy access to your voicemail via phone, online and email.
24/7 Voicemail to Email Voicemail received will be sent immediately to you via email as an audio file attachment in *.wav format.
Shared Fax A fax number shared among other ADASS clients which can be printed on business cards, letterheads, stationery, website, promotional and advertising material. No need for fax machine, fax supplies, dedicated phone line, or maintenance costs.
Fax to Email Incoming faxes will be forwarded to your email address within the same business day, Monday to Friday only. Faxes received after 5:00pm will be considered as received the next business day.
Mail & Courier Management All mails, courier items or parcels will be handled attentively and available for self-collection from ADASS Office. Notification will be sent via email within the same business day.
Prestigious Office Address A prestigious business address for your business cards, letterheads, stationery, website, promotional and advertising material. Can be used for the registration of your business or company.
Call Forwarding A service to forward your calls to your fixed line number or mobile number. Telco Charges plus Tax and Admin Fee of 10% will be applicable. However, Call Forwarding service to IP Phone will be free.
Conference Bridge A conferencing service which allows you to host conference calls with just anyone - colleagues, customers, vendors, counterparts, etc. Toll charges may incur to calling parties.
Dedicated Fax # Your own dedicated fax line and # exclusive to your company only, which can be printed on business cards, letterheads, stationery, website, promotional and advertising material. Incoming faxes will be automatically forwarded to your email address immediately. No need for fax machine, fax supplies, dedicated phone line, or maintenance costs.
Secretarial Service Word Processing, Appointment Scheduling, Document Conversion from most common formats to .pdf or most common image formats, Database Management/Data Entry, Mail Merge/Mailing Services, Fax Services - it is essentially like having a personal assistant that works remotely for you.
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